Protection of personal data

Information on which personal data we process, why, for how long and what your rights are. We take your privacy seriously.

Effective from 1. 6. 2026

1 Data controller

The controller of your personal data is:

Ondřej Pirohanič
IČO: 04455495
Augustinova 2075/9, 149 00 Praha 4
E-mail: info@prg-airport.cz
Phone: +420 776 508 777

We process the data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR) and Act No. 110/2019 Sb., on the processing of personal data.

2 What data we process and why

DataPurposeLegal basis
Name, e-mail, telephoneProcessing and confirmation of the order, communicationPerformance of the contract
Pick-up location and destination, date, time, flight numberCarrying out the transportPerformance of the contract
Date of birth, addressMandatory particulars of the written contract of carriage under § 21 of Act No. 111/1994 Sb.Performance of the contract / legal obligation
Billing details (for companies: IČO, VAT ID, registered office)Issuing the tax documentLegal obligation
Payment dataProcessing the paymentPerformance of the contract
Cookies and visit dataOperation of the site, traffic measurement, marketingLegitimate interest / consent

3 To whom we disclose the data

We disclose your data only to the extent necessary:

  • To the driver / carrier who will carry out your journey (name, contact, pick-up location and time, data necessary for the contract of carriage).
  • To the payment services provider in the case of online or card payment (payment gateway, SumUp).
  • To IT and hosting providers to the extent necessary for the operation of the site and e-mails.
  • To public authorities where required by law.

We do not transfer the data to third countries outside the EU, with the exception of services that may process the data on servers located outside the EU (e.g. Google) – always while ensuring an adequate level of protection.

4 How long we keep the data

  • Order and contract data: for the period necessary to provide the service and subsequently for the period laid down by law.
  • Tax documents: for the period required by tax and accounting regulations (as a rule 10 years).
  • Data processed on the basis of consent (marketing): until consent is withdrawn.

5 Cookies and Google Analytics

The website uses cookies. Necessary cookies are essential for operation (sign-in, security, order processing) and always run.

With your consent, we also use:

  • Analytics cookies – the Google Analytics service to measure traffic so that we can improve the website. They are only activated after your consent.
  • Marketing cookies – for relevant offers and campaign measurement (e.g. affiliate and remarketing tools).
🍪 You can change your cookie consent at any time by clicking the cookie icon in the bottom left-hand corner of the website. Analytics and marketing cookies are not activated without your consent.

6 Your rights

In connection with the processing of personal data, you have the right:

  • na of access to your data and to information about its processing;
  • na rectification of inaccurate or incomplete data;
  • na to erasure (the "right to be forgotten"), unless a legal obligation prevents it;
  • na to restriction of processing;
  • na to portability of the data;
  • to object to processing based on legitimate interest;
  • withdraw consent where the processing is based on consent.

You can exercise your requests at the e-mail address info@prg-airport.cz. You also have the right to lodge a complaint with the Czech Data Protection Authority (ÚOOÚ) (uoou.gov.cz).

7 Security

We take appropriate technical and organisational measures to protect the data against unauthorised access, loss or misuse. Only authorised persons have access to the data, to the extent necessary.

8 Changes

We may update this policy. The current version is always available on this page, stating the effective date.

Do you have a question about data protection?

We will be happy to answer you and handle your requests.

📧 info@prg-airport.cz  ·  📞 +420 776 508 777

PRG Airport Transfers · IČO 04455495 · Augustinova 2075/9, 149 00 Praha 4 · +420 776 508 777 · info@prg-airport.cz